Support

Payments, receipts, subscription cancellations and refund requests are handled by Paddle’s Order Support team.

Paddle order support email: help@paddle.com

For help with a transaction, use the support or “Manage transaction” link in your Paddle receipt, or visit Paddle Buyer Support.

See our Refund Policy for refund rules.

These Paddle contacts cover payment and order issues. TinyFileKit is responsible for product and technical support.